Are you seeking a translation agency that will be a reliable partner at all times, but can't see the wood for the trees? Here are some points you should pay particular attention to when choosing your translation partner:
- Does the agency provide you with a personal contact person who is always available and familiar with your needs?
- Does your contact person have higher language training? Are they familiar with the essentials of translation?
- Are the translation rates shown transparently on the website and are they adhered to accordingly in quotations?
- Is the translation agency sufficiently experienced in your specific field?
Take the time to ask these questions during the initial contact. If these 4 questions can be answered with "yes", then you have a good indication of the quality awareness and reliability of the translation agency.